Who to Contact
Our Patient Financial Services Department is responsible for medical billing and collections at Southwestern. We are here to help you with any questions you may have regarding your statement, insurance or other financial assistance needs. Please contact us directly at (812) 436-4293 for assistance.
How to Apply
On your first visit you will be asked to provide Southwestern Behavioral Healthcare with your proof of family income and household size. You can provide this information to us in different ways including:
Current paycheck stubs or copy of W-2
A WorkOne release (if you or a spouse are currently unemployed)
SSI benefit statement
Southwestern Behavioral Healthcare offers a sliding fee discount based on family income and household size to those who do not have health insurance or other third party coverage and to those who have insurance which does not cover behavioral healthcare or specific behavioral healthcare services. Proof of income must be provided to receive the discount which is based on 133% Federal Poverty Guidelines. Minimum fees range from $20-$50 per service.
Southwestern Behavioral Healthcare offers additional fee discounts for financial hardships through an Application for Additional Fee Reduction. 30 days of current bank statements are required. You can ask your therapist, a support staff member or a Patient Financial Services representative for an application form. Once you turn in the application and required financial documents, a Patient Financial Services representative will contact you to discuss whether or not you are eligible for an additional fee reduction.
If you have any questions about this process, please contact our Patient Financial Services department at (812) 436-4293.
It is our goal to make sure that every patient understands their treatment coverage and out of pocket expenses. We are here to help you feel more comfortable with this process.
In the instance that you should have questions or concerns regarding your statement balance, please contact our Patient Financial Services Department at (812) 436-4293.
Insurance Plans We Accept
CONNECT WITH US
(812) 423-7791 - 24 Hour Emergency Hotline
(812) 422-1100 - Crisis Line