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What to expect on your residential admission?

The first step is to call us and complete an inquiry over the phone.  Our phone is answered 24 hours a day at (812) 473-3144.

Within one business day, a manager will review your inquiry and return your call with next steps. We may suggest that your treatment starts at a hospital (to address any medical concerns) or we may schedule you a time to start residential services.

Please see a list of what can and cannot be brought to Stepping Stone by clicking here.

Inquiry for Services

Ready to take the first step? In order to respond to your needs immediately, please call us at (812) 473-3144. We can answer any questions you have and begin the process of gathering information about you and what you have been struggling with. Based on that information, we can make recommendations for next steps. This phone is answered 24 hour hours a day, 7 days a week.

View the Inquiry for Services Form

Do I have a problem?

  • Have you ever felt you needed to cut down on your drinking or substance use?

  • Have people annoyed you by criticizing your drinking or substance use?

  • Have you ever felt guilty about your substance use?

  • Have you ever felt you needed to drink or use a substance first thing when you wake up to steady your nerves or to get rid of a hangover?


If you answered yes to any of these questions, please give us a call (812) 473-3144. We are here to help.

Ask a question

Ask a Question

Do you have an addictions related question that we can assist you with? Click here to submit a question and we’ll respond to you as quick as possible (responses may take up to 2 business days). If you have an urgent addictions related need, please contact us at 812.473.3144 so that we may provide quicker assistance. For all other questions that are not addiction related, please click here to contact us.


Frequently Asked Questions

Q: How much does it cost?
A: At Stepping Stone we do not turn anyone away due to inability to pay. We work on a sliding fee scale based on your income and your number of dependents. If you do not have health insurance, we will help you apply for coverage.

Q: How long are your programs?
A: The program length depends on the treatment that is needed for the individual. That will be determined once a person comes in for an initial assessment, but generally 21-28 days. 

Q: Do you only provide service for substance addiction?
A: Stepping Stone is an addictions treatment facility. We help those with many different addictions, including alcohol/drugs as well as other addictions that are not related to substances, such as gambling and sex addiction. In addition, we can treat co-occurring mental health conditions.

Q: As a parent, can I make my child go to treatment?
A: If your child is over the age of 18 you cannot force them into treatment. If they are under the age of 18 please visit our children and family services page for more information. 

Q: Do you have to be an Indiana Resident to get help?
A: No, you do not have to be an Indiana resident. However, we suggest that you please call us first to check your insurance coverage and eligibility. If we cannot serve you, we are happy to assist you in finding another provider.

Q: What do I bring for residential treatment?
A: Please see a list of what can and cannot be brought to Stepping Stone by clicking here.

What to Expect on Your First Outpatient Visit

When you arrive for your first visit in outpatient, we have a few steps for you to complete prior to meeting a therapist.

Step 1: Our administrative assistants will then meet with you privately to review our forms and have you sign them, if you agree. We require you to sign a consent to treat you (gives us permission to see you) and we will also offer you a copy of our privacy practices. If there are people you would like involved in your treatment, or have us share information with, we will also have you sign a Release of Information to give us permission to do so.

Step 2: If you do not have insurance, we can help! We can apply for Presumptive Eligibility for Healthy Indiana Plan (HIP), and if you are approved, your insurance starts immediately. You will then have approximately 30-60 days to complete the full application for HIP. We do have staff that can assist you with this as needed.

Step 3: You will see a licensed clinician that specializes in Addictions and Mental Health. They will review your information provided and will work with you to develop a plan for treatment.

This first appointment is to discuss what problems you have been having and develop a plan for treatment. Future appointments will be scheduled at that visit after you agree on a plan. This first visit will not involve seeing a physician.

What to expect
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