Your First Time Here? Welcome!

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What to Expect
FAQs

Not knowing what to expect on your first visit is normal. Our goal is to help you easily understand what you’ll need to make your first and every visit the most beneficial to you. We’re glad you chose us, now let’s get started.

The biggest difference you will find here is that your first appointment will be an assessment. This is a time of exploring what is currently happening and what services are available to you. The following topics below are questions that we’ve been frequently asked and may help you.

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This page is NOT for emergency appointments. If you need to change or cancel an appointment, please call 812.423.7791.

What to Expect

All individuals seeking treatment services will receive an initial assessment of their needs and Southwestern’s ability to serve those needs. The goals for the intake assessment include; screening for any serious, life-threatening problems; determining the need for treatment and the level of care required; evaluating for impairments which could affect further assessment/treatment; obtaining enough information to develop a preliminary diagnosis, treatment plan, and treatment goals.

The intake process consists of completing a personal information form, a short interview with one of our skilled clinical staff, completion of a mental health scan and a functional assessment.

FAQ

Yes, we do have psychiatrists. However, we are therapy based so the first clinician you will see will be a therapist and if they determine you need to see a psychiatrist, they will refer you at that time.

We are willing to work with anyone however we do have a list of insurance providers we work with. Please click here view our insurance providers.

We can work with the uninsured or underinsured. We work on a sliding fee scale based on your income and your number of dependents. If you do not have health insurance, we will help you apply for coverage.

You can call our Health Information Management (HIM) department at 812.436.4222 or visit us at 415 Mulberry Street, Evansville, IN 47713

No, we try to place our patients with therapists we feel is best suited for their needs.

We only offer couples therapy to those who are referred through our Employee Assistance Program (EAP). Please check with your employer to see if they are signed up with EAP through Southwestern Behavioral Healthcare.

We can serve residents of Vanderburgh, Posey, Gibson, and Warrick County. Unfortunately, we cannot accept residents outside of these counties or Kentucky residents.

Click here to see all our locations